About International Built In Systems

security-systems-service

International Built-In Systems, Inc. is a family owned and operated business. Founded in Albany, NY in 1972 by the father and son team of Nelson J. and Nelson G. Kenney, the company’s mission has remained consistent – provide our customers personal and customized design, coupled with professional installation and service. The third generation of Kenney’s, Jason, insures this tradition will continue. This philosophy, along with our dedicated and highly skilled team has built a successful, reliable and trust worthy business. Thousands of satisfied clients have let our family protect theirs - enjoying peace of mind through superior security and monitoring.


We have been fortunate to have long term team members to service your needs. You will get to know our office staff, who answers every call personally. Our customers know our service technicians and feel comfortable with them in their home or business. We are very proud of our employees' longevity and believe it speaks volumes about the company's integrity.


You are the heart of our business. Our team lives and works in the Capital Region. We want to continue building our alarm solutions around the needs of our friends and neighbors. Just like any neighbor, we will insure you are treated with honesty, respect and fair prices for the highest quality. International Built-In Systems is proud to serve the greater Capital Region. We are energized by emerging technologies and continuously evolve our approaches and offerings to meet client needs. Our company works closely with many of the area’s top home builders, schools, hospitals, businesses and homeowners to provide custom security solutions. We also provide other custom options such as closed circuit TV, access control systems, and fire alarm systems.


So why choose us? Because you want the best….the most experience, trustworthy service and the latest technologies.

Our Team:

Nelson Kenney Sr. (former President) – Served from 1971 – 2003

Nelson Kenney (former President) – Served from 1971 – 2013

Jason Kenney (President) – Since 1999

Millie Kenney: Accounting – 1971 – 2003

Laurie Kenney: Accounting – Since 1972

Lori Donato: Operations Manager – Since 1994

Barbara Zanella: Office Assistant – Since 2004

Bob Father: System Design and Installation – Since 1979

Ed Barnes: System Design and Installation – Since 1989

Brian Dunican: System Design and Installation – Since 1991

Rich Ferrari: System Design and Installation – Since 1998


All team members have the knowledge, skill and resources to assist with any sale and/or design questions while they are at your home.  Our on-call service rotation guarantees all customers can reach a team member for emergency service at any time.

Please call us to schedule an appointment to customize a system to ensure your peace of mind!

518-459-3993

International Built-In Systems takes great pride in customer service.  We are a small company, which means you as a home owner or business owner will get to know our company, and the employees that will be servicing your home and/or business.  You, as the customer, should be comfortable with the tech coming to your door and have the ability to reach that individual after the service is completed.  International Built-In Systems makes sure that happens.  New customers will meet the owner in person and an e-mail containing the technicians Photo ID will be sent prior to the install or service.  

It is important when dealing with Security Systems that you know who is in your home or business.  When you call us (518-459-3993) during standard business hours our office located @ 14 Interstate Ave in Albany, NY will be assisting you.  After hours we have a call center that can get you in contact with our techs for service related issues.  No automated phone systems... No answering machines... Always get a familiar voice to help you.