Call: (518) 459-3993 | Fax: (518) 459-6673

Meet Our Team

Lori Donato


Meet our Operations Manager:

When you call our office during business hours you will most likely hear Lori answer your call.  Lori started with us in 1994 and has grown to be an integral part of our family and business.  Lori was a large part of our conversion from an old paper system to computers in the 1990’s.  She handles most of our larger commercial accounts as well as all residential billing, customer service, receivables, payables and personnel matters.  Lori can answer most of your alarm system and vacuum questions.  She keeps herself busy between work and family…keeping up with a husband and 2 teenage kids.

Anthony Grimaldi

Tony - ibs

Meet our Service Scheduling Manager:

Got a problem and need a service call?  Tony is your man.  After some 30 years in the alarm industry Tony came to International System in February 2014.  He will be happy to schedule a technician to service your system, email a picture of the tech coming and give you a reminder call.  Tony also orders equipment, packs and organizes upcoming jobs as well as manage and organize our warehouse.  You’ll love his downstate accent.  Visit his website at He is a certified Tai Chi Instructor.

Ed Barnes

Ed barnes

Meet our Field Technician

Since 1986 Ed has been installing and servicing alarm systems for International Built-In Systems.  He has seen the technology change throughout the years and is invaluable in maintaining some of our older systems as well as the newest developments with Total Connect.  Ed is our expert for our large commercial alarm systems.  Rest assured if Ed installs your alarm system, he will provide a quality installation and make sure you understand all facets of its operation.  A cantor with his church, you’ll find Ed and his wife relaxing up at the lake in the summer or spending time with grandchildren.

Bob Father


Meet our Senior Field Technician and Service Manager

Bob and International Systems is a marriage made in heaven.  Bob started with us in 1979 eager to learn…and learn he did!  Throughout the years he has installed and serviced generations of equipment.  Bob is constantly seeking to improve his skills and learn new technologies.  He is an expert in access control and camera systems.  Bob handles most of service.  You may even get him to sing for you.  He is an accomplished singer and entertainer in his spare time and loves to spend time with his wife and their grandchildren when they come to town.

Brian Dunican

Brian employee  (004)

Meet our Field Technician

Mid 1993 brought Brian to the IBS family.  He has a committed and strong work ethic.  Brian handles most of our new construction installations as well as service, particularly in our southern zones. 

Rich Ferrari


Meet our Field Technician

Rich has been a member of the team almost 20 years.  He installs and services most of our camera and access control systems as well as residential security.  Rich also does a lot of our fire alarm inspections.  He is an honest, hardworking employee who we trust on any job.  In his spare time you can find him working on his classic car or spending time with his 2 children.

Mike Morin

Mike morin

Meet our Field Technician and Salesman

Mike joined our team in 2006 and brings enthusiasm to the company.  He is eager to learn and make changes to improve efficiency in the field.  Mike knows our product line and can help customers decide what best meets their individual needs.  Mike grew up in the Albany area and is married and has an adorable daughter.  He enjoys playing softball and traveling.